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100 Schmitt Blvd., Farmingdale, NY 11735 PHONE: (631) 630-0442 FAX: (631) 630-0454
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| To see our full line of products visit us at Tapeswitch.com | |||||||||||||
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Online Store FAQ Q. What if I need a mat, edge or ribbon switch size not offered in the online store? A: In most cases, we can make these products in exactly the size you need. Delivery is typically 2 weeks. Premium Service is available for emergency situations. Contact us with your size and delivery requirements. Q: I need to talk to somebody. How do I do it? A: Call us at 800-234-8272. Your will get a person, not a menu. Just as for sales help. Q: I need help figuring out what I need and would like to speak to a Tapeswitch representative in my area. A: Visit www.tapeswitch.com and select Contact Us at the top of the page to see a list of our sales people and how to contact them. Q: Will I receive an acknowledgement of my order? A: As your order is processed, you will receive email notifications every step of the way. When your ordered is shipped, you will receive the tracking number with a direct link to transit progress information. Q: Will my credit card number be secure? A: Our ordering system uses 128-bit encryption, which is the same security level used by the banking industry for online transactions. |
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